Privacy Policy

Last updated: 14 March 2026

CloudNestin (“CloudNestin“, “we“, “our“, or “us“) is committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the CloudNestin website, products, AI-powered tools, and digital services.

CloudNestin is operated by CLOUDNESTIN SYSTEMS LTD (Company Number: 15459793), registered in England and Wales.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.


1. Who We Are

CloudNestin is an online platform offering AI-powered creative tools and digital educational content, including personalized stories, coloring books, children’s games, party planning tools, educational resources, and digital video courses.

Our services are designed primarily for parents, guardians, educators, and adults purchasing digital content for children.


2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Account credentials

  • Billing information

  • Purchase history

  • Wallet transaction history

  • Customer support communications

  • User prompts submitted to AI tools

  • Uploaded images or files used for content generation


2.2 Child-Related Information

CloudNestin is intended to be used by adults.

We do not knowingly collect personal information directly from children.

Users may voluntarily provide fictional names, characters, photographs, or descriptions relating to children solely for generating personalized content.

Such information is processed exclusively for providing the requested service.


2.3 Automatically Collected Information

When you visit our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage statistics

  • Session information

  • Cookies

  • Analytics information

  • Error logs

Where reasonably possible, IP addresses are anonymized.


3. How We Use Your Information

We use your information to:

  • provide our AI-powered services;

  • generate personalized digital content;

  • process payments;

  • maintain your account;

  • manage wallet balances and purchases;

  • provide customer support;

  • improve website functionality;

  • detect fraud and abuse;

  • comply with legal obligations;

  • enforce our Terms and Conditions;

  • maintain security of our systems.

We never sell your personal information.


4. AI Tools

CloudNestin provides AI-powered creative tools.

Information submitted to our AI systems is used solely for generating the requested output.

Unless specifically required for account functionality or customer support, prompts and uploaded materials are not permanently retained.

We do not use customer prompts or generated content to train publicly available AI models.


5. Digital Products

CloudNestin provides digital products only.

These include:

  • AI-generated PDFs

  • AI-generated images

  • Children’s stories

  • Coloring books

  • Party planners

  • Educational video courses

  • Other downloadable digital content

Payments are processed securely through trusted third-party payment providers.

CloudNestin does not store complete payment card information.


6. Cookies

We use cookies and similar technologies to:

  • keep you signed in;

  • remember preferences;

  • improve website performance;

  • understand website traffic;

  • prevent fraud;

  • enhance user experience.

You may disable cookies through your browser settings.

Certain website features may not function correctly without cookies.


7. Third-Party Services

We may use carefully selected third-party providers for:

  • payment processing;

  • cloud hosting;

  • analytics;

  • email delivery;

  • fraud prevention;

  • infrastructure;

  • customer support.

These providers receive only the information necessary to perform their services and are contractually required to protect your information.


8. Security

We implement appropriate technical and organizational measures designed to protect your personal information, including:

  • encrypted HTTPS connections;

  • secure hosting infrastructure;

  • restricted administrative access;

  • firewall protection;

  • regular software updates;

  • authentication controls.

Although we take reasonable steps to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.


9. Children’s Privacy

CloudNestin is intended to be used by adults.

Accounts and purchases must only be made by persons aged 18 years or older.

Children should access our services only under the supervision of a parent or legal guardian.

If we become aware that personal information has been collected from a child without appropriate authorization, we will promptly delete such information.


10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access your personal information;

  • correct inaccurate information;

  • request deletion of your information;

  • object to certain processing;

  • restrict processing;

  • withdraw consent;

  • request data portability;

  • lodge a complaint with a supervisory authority.

Requests may be submitted using the contact details below.


11. Data Retention

We retain personal information only for as long as necessary to:

  • provide our services;

  • maintain user accounts;

  • process transactions;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements.

Uploaded files, prompts, AI-generated content, and other uploaded data are stored temporarily for the purpose of providing our services.

Such uploaded data are retained for a maximum period of 30 days and are automatically deleted thereafter unless a longer retention period is required by applicable law or is necessary for resolving disputes, preventing fraud, or providing customer support.

Backup copies containing personal information are retained for no longer than 30 days before permanent deletion.

Certain accounting records, invoices, payment information, and legally required records may be retained for longer periods where required by applicable tax, accounting, anti-fraud, or regulatory obligations.


12. International Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect transferred personal information.


13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page together with a revised “Last updated” date.

Your continued use of CloudNestin after changes become effective constitutes acceptance of the updated Privacy Policy.


14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

CLOUDNESTIN SYSTEMS LTD

Company Number: 15459793

Registered Office:

167–169 Great Portland Street

5th Floor

London

England

W1W 5PF

Website: https://cloudnestin.com

Email: info@cloudnestin.com

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